In this guide, I’ll show you exactly how to access your MySainsburys login in under 2 minutes. You’ll also get the verified portal URL that’s helped thousands of Sainsbury’s colleagues avoid sketchy phishing sites floating around Google.

Here’s what we’ll cover:

  • How to do MySainsburys login (with proper steps)
  • The exact official portal link (and the rebrand to OurSainsburys)
  • Registration process for new colleagues
  • Password reset shortcuts that actually work
  • Key benefits of the MySainsburys portal

⚠️ Heads up: there are loads of fake login pages out there. Here’s the genuine link → oursainsburys.co.uk

MySainsburys is the official self-service portal from Sainsbury’s, designed for staff working across UK stores, warehouses, depots, and the Store Support Centre. It lets colleagues access payslips, check rotas, request holidays, view P60 forms, update personal details, and manage benefits — all in one spot. No more chasing managers for printed schedules or waiting on HR to email your pay information.

One quick thing before we start: MySainsburys.co.uk now redirects to OurSainsburys.co.uk. Same portal, just a rebrand. If you typed the old URL and landed somewhere new, that’s completely normal.

Stick to the official link, never share your network password, and you’ll be sorted. Let’s get into it.

MySainsburys Login – Step-by-Step Guide

Walking through the MySainsburys login isn’t complicated once you know the route. I helped a friend’s daughter set hers up on her first week at the Tooting branch, and the only hiccup was that she’d been typing her personal Gmail instead of her work email. Tiny mistake, big delay.

The portal runs through Microsoft 365, which means the login page you’ll land on has Microsoft branding. That throws some people off — they think they’ve clicked the wrong link. You haven’t. Sainsbury’s uses Microsoft’s authentication system to keep your colleague account secure.

Here’s what you actually need:

  1. Open your browser and type oursainsburys.co.uk into the address bar. Don’t Google it — phishing sites rank high on search results.
  2. You’ll be redirected to a Microsoft sign-in page. Enter your Sainsbury’s work email (usually firstname.surname@sainsburys.co.uk format).
  3. Type your network password — the same one you use for the till systems or office computers. If you’re brand new, your manager or HR will have given you a temporary one.
  4. Multi-factor authentication kicks in next. Sainsbury’s uses MFA for security, so you’ll either approve a notification on your phone or enter a code sent to your registered device.
  5. You land on the dashboard. From here you can reach MyHR, your payslips, the rota, training links, and company news.

Say you’ve just finished a shift and want to check next week’s schedule before heading home. Two minutes on your phone browser, you’re in, you’ve seen your shifts, and you can plan your week. That’s the point — quick access without ringing the store.

If something goes wrong (we’ll get to troubleshooting properly later), the first thing to check is whether you’re on the right URL. Bookmark it now to save yourself grief later.

Quick suggestion: add oursainsburys.co.uk to your phone’s home screen. Most mobile browsers let you “Add to Home Screen” from the share menu, and it’ll behave like an app without needing to download anything.

Once you’ve got the login flow down, the rest of the portal opens up — payslips, P60 forms, holiday requests, the lot.

How to Sign Up for MySainsburys?

Here’s the bit that confuses new starters: you can’t sign up for MySainsburys yourself. There’s no public registration page, no “Create Account” button. The portal is strictly for active Sainsbury’s colleagues, and accounts are created internally by HR or your store manager.

I’ll explain what actually happens.

When you join Sainsbury’s — whether you’re stacking shelves at a Local, picking orders at a depot, or working in head office — your manager or the HR team creates your colleague account during induction. They’ll need your National Insurance Number to set it up, along with your employee ID once it’s generated.

Here’s the flow most new starters follow:

  • During induction, HR collects your details: full name, NI number, address, bank details for payroll, next of kin.
  • You get your work email — usually formatted as firstname.surname@sainsburys.co.uk.
  • A temporary password is issued, often sent to your personal email or given on a printed sheet.
  • First login prompts you to change that temporary password to something secure.
  • You set up multi-factor authentication — phone number or Microsoft Authenticator app.

If you’ve started your shifts but still haven’t got login details, that’s a chat with your line manager. Don’t wait two weeks — your first payslip won’t appear in the portal if your account isn’t activated.

For colleagues moving between stores or roles, your existing account follows you. You don’t need a new one. Same login, just different access permissions depending on your position.

One thing worth flagging: if you’re an ex-colleague trying to log back in for old payslips or your final P45, your access usually gets revoked shortly after your leave date. For historical payroll documents, you’ll need to contact the HR Service Centre directly.

A practical tip from someone who’s helped a few people through this: write your colleague number down somewhere safe (not on your phone notes, ideally). You’ll need it for payslip lookups, contacting HR, and occasionally for MFA recovery if you change devices.

Once your account’s live, you’ve got the keys to everything — pay information, schedules, training modules, benefits. Setup takes a bit of patience, but it’s a one-time job.

Troubleshooting Common MySainsburys Login Issues

Login problems are the most common reason people end up Googling “MySainsburys not working” at 7am before a shift. I’ve been there myself, locked out the morning I was due to check an early start time.

Most issues fall into the same handful of buckets. Let’s go through them.

Wrong password or forgotten password. This is the big one. Click the “Can’t access your account?” link on the Microsoft sign-in page. You’ll get options to reset via email or text to your registered number. Follow the prompts — it usually takes under five minutes if your contact details are current.

Account locked from too many attempts. Microsoft locks accounts after several failed tries to prevent brute-force attacks. If this happens, wait around 30 minutes for the auto-unlock, or contact the Colleague Support Centre to manually unlock it.

Forgotten username or email. Your username is your Sainsbury’s email address. If you can’t remember it, your manager or HR can confirm it. The format is generally firstname.surname@sainsburys.co.uk, but there are variations for common names (sometimes with a number added).

Browser problems. OurSainsburys works best on Chrome, Edge, Firefox, and Safari. If one isn’t loading the page properly, switch to another. Internet Explorer is past its prime and will throw errors — avoid it.

MFA not working. If you’ve changed phones and lost access to your authenticator app, this is one of the trickier ones. You’ll need to contact IT support to reset your MFA. Have your colleague number and a piece of ID ready when you call.

VPN or public WiFi blocking access. Some networks block corporate sign-in pages. If you’re at a café or using a hotel WiFi, try switching to mobile data. Same goes for VPN connections — turn them off and retry.

Cookies or cache issues. Old browser data sometimes interferes with Microsoft logins. Clear your browser cookies for sainsburys.co.uk and microsoft.com, then try again.

When self-service doesn’t work, the Colleague Support Centre is your fallback. The HR helpline is 0800 707 6242 for general queries. Save that number in your phone — you’ll thank yourself later.

Before you ring anyone, jot down your colleague number, the email address linked to your account, and a brief note of what went wrong. It cuts wait times because the agent isn’t fishing for basic details.

A small habit that’s saved me time: every time I get a new phone, I update my MFA setup the same week. Switching authenticator apps from a working device is painless. Doing it after you’ve already lost the old phone is a nightmare.

Security Tips for MySainsburys Login

Your MySainsburys account holds your bank details, NI number, address, salary history, and tax documents. Treat it the same way you’d treat your online banking.

People get casual with work portals because they feel less personal than a bank app, but the consequences of a compromised account aren’t small. Fraudsters changing direct deposit details right before payday is a known scam pattern.

Here’s how to keep things tight:

Use a strong, unique password. Don’t reuse the password from your personal email or shopping accounts. A passphrase like PinkElephantDrives7Buses is easier to remember and harder to crack than something like Sainsbury2024!.

Never share your password with colleagues. Even if your shift partner forgot theirs, lending yours out is a breach of company policy. They should reset it themselves or talk to a manager.

Enable Microsoft Authenticator. It’s faster than SMS codes and works even when you have no signal. The app generates rotating codes that change every 30 seconds.

Watch for phishing emails. Sainsbury’s will never email you asking to “verify your login” through a random link. If something feels off, hover over the sender address. Genuine emails come from sainsburys.co.uk domains.

Log out on shared devices. If you’ve used a store computer or borrowed someone’s laptop to check the rota, properly sign out. Closing the tab isn’t enough — your session can stay active.

Avoid public WiFi for login. Coffee shop WiFi is a known weak point. If you need to check something urgent, use mobile data instead.

Check your account activity occasionally. Microsoft accounts have a security dashboard showing recent sign-ins. If you see a login from a city you’ve never been to, change your password and report it.

A friend at the Croydon branch once got a text claiming to be from Sainsbury’s IT asking him to “confirm his colleague number” via a link. Classic smishing. He almost clicked it before checking with his manager. Real IT teams don’t operate that way.

Small habit worth building: set up login alerts in your Microsoft security settings. Any new sign-in pings you immediately, so you’d catch anything dodgy within minutes.

Take this seriously and you’ll never have to deal with the headache of a compromised account. The five minutes you spend on setup saves hours of recovery work later.

What is MySainsburys?

Let’s back up for anyone new to all this. MySainsburys — now called OurSainsburys after the rebrand — is the internal employee portal for everyone working at Sainsbury’s. That includes shop floor staff, checkout colleagues, depot workers, delivery drivers, pharmacy team, bakery and meat counter staff, managers, and Store Support Centre employees in Holborn.

It’s run by Sainsbury’s directly and sits on Microsoft’s enterprise platform. Around 150,000 colleagues across the UK use it, which is a serious operation when you think about the scale.

The portal exists because the old way of doing things — printed payslips, paper rotas pinned to the staff room wall, HR forms passed back and forth — couldn’t keep up with a modern retail business. OurSainsburys brings everything into one digital space. You see your payslip the moment it’s released. Your rota updates in real time when shifts change. Holiday requests go straight to your manager’s queue.

A quick example: imagine you’re a Customer Service Assistant at a Sainsbury’s Local in Manchester. Mid-week, your manager swaps your Saturday shift to Sunday. Old days, you’d find out through a phone call or a sticky note. Now, your phone buzzes, you check the portal, the rota’s updated. No confusion, no double-bookings with personal plans.

The portal connects to a few other Sainsbury’s systems too:

  • MyHR handles payslips, P60 forms, P11Ds, and personal information.
  • Kronos (now branded as UKG Pro) manages time and attendance — clock-ins, shift swaps, overtime.
  • Love It is the separate platform for colleague discounts and e-vouchers — different login, different login URL.
  • OurSainsburys Learning at oursainsburyslearning.co.uk hosts compliance training, induction modules, and skills courses.

Sainsbury’s is part of J Sainsbury PLC, which also owns Argos and Sainsbury’s Bank. Depending on your role, you might see some cross-business features in the portal.

The whole point of having it is to give colleagues control. Instead of chasing managers or HR for routine information, you handle it yourself in a few taps. It also reduces the admin load on store managers who used to deal with payslip queries and holiday paperwork constantly.

One thing to be clear on: MySainsburys is only for colleagues. If you’re a customer looking to check your Nectar card or place a grocery order, you need the regular sainsburys.co.uk site, not OurSainsburys.

Bookmark it, learn your way around, and you’ll save yourself loads of small frustrations down the line.

Understanding MySainsburys Employee Benefits

This is the part most colleagues don’t fully explore until they’ve been with Sainsbury’s for a while. The benefits package is genuinely solid, and a lot of it sits behind your OurSainsburys login.

Let me break down what’s actually available.

Payslips and Pay Information

Every month, your Sainsbury’s payslip drops into MyHR. You can view current payslips, download them as PDFs, and pull up historical pay statements going back years. This matters for things like mortgage applications, where lenders ask for three to six months of payslips.

To access them:

  • Log into OurSainsburys
  • Click into MyHR
  • Select Payslips or Pay Statement
  • Choose the year and month
  • View, download, or print

Your P60 form appears each April after the tax year ends. P11D forms (for benefits in kind) come through if you have a company car, private healthcare, or similar perks attached to your role.

If a payslip looks wrong — missing overtime, incorrect tax code, deductions you don’t recognise — flag it with your manager or the payroll team straight away. Easier to fix in the same month than chase three months later.

Work Schedules and Rotas

Your rota lives on Kronos (UKG Pro). Some stores still call it Kronos in conversation, others have moved to the newer branding. Either way, it’s where shift information sits.

You can see:

  • Upcoming shifts for the next few weeks
  • Department and reporting manager for each shift
  • Any shift swaps or changes
  • Holiday slots booked
  • Available shifts to pick up (in some stores)

The Kronos mobile app is properly handy. Download UKG Pro from the App Store or Google Play, log in with your Sainsbury’s credentials, and your rota’s in your pocket.

Holiday and Leave Management

Booking holiday through the portal is straightforward:

  • Open the leave section
  • Pick your dates
  • Add a note if needed
  • Submit for manager approval

You can check your annual leave balance at any time, which helps with planning. The system also tracks sickness absences and personal leave separately.

For sickness, most stores still require a phone call to your manager on the day, with the portal updated afterwards. Check your specific store’s process.

Love It Discount Platform

This one’s separate from the main portal. Love It is where colleague discounts live — discount cards for Sainsbury’s, Argos, Habitat, and Tu clothing, plus e-vouchers for hundreds of retailers, restaurants, holidays, and entertainment.

The login URL is different (your store will have it), and you’ll need separate credentials. If you’ve forgotten your Love It password, email loveitsupport@sainsburys.co.uk for help.

Examples of what’s worth using:

  • 10% off Sainsbury’s groceries with your colleague discount card
  • Discounted Argos purchases — handy for Christmas shopping
  • Cinema vouchers at reduced rates
  • Holiday discounts through TUI and similar
  • High street vouchers for Currys, B&Q, Boots

Pension and Total Rewards

Sainsbury’s runs a contributory pension scheme through Legal & General. You can check your contributions, projected value, and adjust your contribution percentage through links from the portal.

The wider Total Rewards package includes:

  • Long service awards
  • Annual bonus (eligibility depends on role and performance)
  • Sharesave scheme — buy Sainsbury’s shares at a discount
  • Subsidised canteen meals at depot and Store Support Centre locations
  • Cycle to Work scheme
  • Enhanced maternity and paternity pay
  • Carer’s leave and bereavement leave policies

A colleague at the Bristol depot pointed out that most people never use Sharesave because they don’t realise it exists. Worth a look during the annual enrolment window — you save monthly and get the option to buy shares at a discount three years later.

Training and Development

OurSainsburys Learning is where compliance training, induction modules, and development courses sit. Some are mandatory (food hygiene, manual handling, GDPR refreshers), others are optional skills courses.

For colleagues looking to progress, the development section flags up promotion pathways — team leader courses, management programmes, apprenticeships in retail and supply chain.

Take advantage of what’s there. A lot of colleagues stick to mandatory training only and miss out on courses that genuinely help with career moves inside the company.

MySainsburys Customer Service and HR Support

When the self-service portal doesn’t solve your issue, you’ve got proper support routes available.

The Colleague Support Centre is the main point of contact for most queries. They handle:

  • Login and password resets
  • Payslip discrepancies
  • Holiday and leave questions
  • Personal details changes that the portal won’t process
  • General HR queries
  • Pension questions

The main HR contact number is 0800 707 6242. Lines run during standard business hours. Calling early in the morning or late afternoon tends to mean shorter wait times.

For IT-specific issues — broken logins, app crashes, MFA problems — there’s usually a separate IT helpdesk number your manager can give you. The Colleague Support Centre can also redirect you if needed.

For payroll-specific queries, the payroll team handles things like:

  • Missing pay
  • Tax code corrections
  • Student loan deductions
  • Overtime not paid
  • Bonus enquiries

If you’re due a bonus or back-payment that hasn’t landed, raise it with your manager first. They’ll escalate to payroll if needed.

For fair treatment concerns — discrimination, harassment, unfair treatment — Sainsbury’s has dedicated channels, including the SpeakUp confidential reporting line. Details are inside the portal and in store staff areas.

A real example: a colleague at the Leeds branch noticed her tax code looked off in March. She emailed payroll through the portal, they checked, found HMRC had sent a wrong code, and corrected it within two weeks. She got a refund for the overpaid tax in her next payslip.

The lesson there is don’t sit on issues. Most things get sorted quickly if you raise them properly.

Quick practical move: when you contact support, write down the case number or reference they give you. If you have to follow up, that reference jumps you straight back into the conversation without re-explaining everything.

MySainsburys Mobile and Online Features

The portal is designed to work on phones, which is essential given how many colleagues are on the move during shifts.

Mobile browser access is the simplest route. Open Chrome or Safari on your phone, go to oursainsburys.co.uk, log in like you would on desktop. The pages adjust for smaller screens automatically.

For specific functions, there are companion apps:

  • Microsoft Authenticator for MFA codes
  • UKG Pro (Kronos) for rotas and clock-in/out
  • Microsoft Teams for some internal communications
  • SharePoint mobile app for accessing certain documents

Logging in once on these apps usually keeps you signed in for a while, so you’re not entering passwords constantly.

What you can actually do on mobile:

  • Check next week’s shifts during your commute
  • Download last month’s payslip when applying for something
  • Request a holiday day while you’re booking flights
  • Update your phone number if you’ve just got a new one
  • Read company announcements during a break

What works less well on mobile:

  • Filling out detailed forms (use a laptop if you can)
  • Downloading multiple documents at once
  • Watching long training videos (data-heavy)

A practical setup: log in once on your phone browser, save the password to your phone’s keychain (only on your personal phone, not a shared device), and turn on biometric unlock. Now every time you open the portal, Face ID or your fingerprint handles authentication. Takes seconds instead of typing credentials every time.

Push notifications from the UKG Pro app are worth enabling — you get pinged when your rota updates or a shift swap request gets approved. Saves you constantly checking.

How to Reset MySainsburys Password

This deserves its own section because it’s the single most common issue colleagues run into.

Here’s the proper reset flow:

  1. Go to oursainsburys.co.uk
  2. Click the “Can’t access your account?” link on the Microsoft sign-in page (it’s usually under the password field)
  3. Enter your Sainsbury’s work email
  4. Complete the CAPTCHA if it asks
  5. Choose your verification method — email, text, or authenticator app
  6. Enter the verification code sent to you
  7. Create a new password — must meet Microsoft’s complexity requirements (uppercase, lowercase, number, symbol, minimum length)
  8. Log in with the new password

If the reset email doesn’t arrive within five minutes, check your junk folder. Microsoft password reset emails sometimes get flagged.

If you’ve lost access to both your registered email and phone number, self-service won’t work. You’ll need to call the Colleague Support Centre and verify your identity manually. They’ll typically ask for:

  • Your full name
  • Date of birth
  • Colleague number
  • Last four digits of your NI number
  • Your store/depot location

Have these ready before calling.

A small habit that saves trouble: every six months or so, log into your Microsoft account security page and check your registered recovery methods. If your phone number changed and you forgot to update it, that’s an easy fix in calm times but a major headache when you’re locked out before a shift.

OurSainsburys vs MySainsburys – The Rebrand Explained

This trips a lot of people up, so let’s be clear about what happened.

MySainsburys was the original name for the colleague portal. Over time, Sainsbury’s rebranded it to OurSainsburys to reflect the community feel — it’s not just your individual portal, it’s everyone’s shared space for colleague resources.

The URL mysainsburys.co.uk now redirects automatically to oursainsburys.co.uk. Same backend, same login, same features — just a new wrapper.

Why does the old name still show up everywhere?

  • Long-serving colleagues still call it MySainsburys out of habit
  • Old training materials and printed guides reference the original name
  • Search engines have years of content indexed under MySainsburys
  • Some internal documents haven’t been updated yet

For practical purposes, treat both names as the same thing. If a colleague says “log into MySainsburys” they mean OurSainsburys. The URL difference is the only thing that actually matters in 2026.

There are also unrelated lookalike sites — mysainsburys.com, mysainsburys.net, mysainsburys.wiki and so on — that are independent informational pages, not the real portal. Some are useful for guides, others are sketchy. The genuine portal is always oursainsburys.co.uk with the Microsoft sign-in screen.

If you ever land on a login page that doesn’t have Microsoft branding, close the tab. It’s not the real thing.

Frequently Asked Questions

How do I check my Sainsbury’s payslip online?

Log into OurSainsburys, click into MyHR, select Payslips, choose the month, and view or download. Your payslip appears the day before payday for most colleagues.

Can I access MySainsburys from home?

Yes. The portal works from any device with internet — home laptop, mobile, tablet. You’ll just need your work email, password, and access to your MFA method.

What do I do if I’m locked out of my account?

First try the “Can’t access your account?” link on the login page. If that doesn’t work, call the Colleague Support Centre on 0800 707 6242 with your colleague number ready.

Is there a MySainsburys mobile app?

There’s no single MySainsburys app, but the portal works in mobile browsers, and companion apps like UKG Pro (Kronos) for rotas and Microsoft Authenticator for MFA make mobile access easy.

Can ex-colleagues still log in to get old payslips?

Account access is usually revoked shortly after your leave date. For historical payslips, P60s, or P45s, contact the HR Service Centre directly to request copies.

What’s the difference between OurSainsburys and Love It?

OurSainsburys handles work-related stuff — payslips, rotas, holidays, HR. Love It is the separate platform for colleague discounts, e-vouchers, and shopping perks. Different login, different URL.

Why is the login page Microsoft-branded?

Sainsbury’s uses Microsoft 365 for authentication across the business. The Microsoft sign-in page is the genuine entry point — it’s not a phishing site or mistake.

How long does it take to set up a new colleague account?

Usually within your first week of employment. If you’ve been there longer than two weeks without login details, speak to your manager or HR contact.

Final Thoughts

The OurSainsburys portal (still widely called MySainsburys) genuinely makes life easier once you’ve got the hang of it. Payslips at your fingertips, rotas updated in real time, holiday requests handled in a few taps — none of it sounds revolutionary, but compared to chasing paperwork around a busy store, it’s a serious upgrade.

The main things to remember:

  • oursainsburys.co.uk is the only URL you need
  • Microsoft 365 powers the login, so the Microsoft branding is normal
  • MFA keeps your account secure — set it up properly from day one
  • Colleague Support Centre on 0800 707 6242 is your fallback
  • Love It is separate from the main portal for discounts
  • Kronos/UKG Pro handles your rota and time tracking

Bookmark the official URL, set up your authenticator app, and keep your contact details current inside the portal. Do those three things and you’ll avoid 90% of the issues colleagues run into.

Whether you’ve just started your first shift or you’ve been at Sainsbury’s for years, getting comfortable with the portal pays off every single payday.

A Letter from David Brooks

David Brooks

Hello! I’m David Brooks, your guide to using the Sainsbury’s employee portal. Looking for a simple way to handle your work life online? You’re in the right place!

This website is your main resource for MySainsburys services. We offer easy-to-follow steps to help you with login, password resets, payslip access, and other useful features.

In this space, I’ll be your friendly partner as we go through MySainsburys together. We’ll cover signing in to your account, checking your rota, downloading payslips, and keeping up with important updates.

Let’s get started with MySainsburys and make handling your work tasks less stressful and more straightforward. Start today and enjoy a smoother OurSainsburys experience!

Sincerely, David Brooks

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